Everyone knows exactly how difficult it can be if you make costly mistake at work, because you are most likely going to end up paying for that mistake.
A Filipina cashier in Dubai was grateful to an honest customer who returned the excess money she accidentally gave him – and he even gave her some chocolates when he returned the money! Wow. Isn’t that so sweet?
Nerissa Maglanque works at a foreign exchange counter in Dubai Airport. Last Monday, while the 27-year-old cashier was counting the money in the cash register, she discovered that the cash box was Dh390 (Php5,500) short.
With the money being equivalent to 100 euros, Maglanque and her boss immediately searched their records for the customers who exchanged that amount at the counter.
“It was around 1am. I had five customers who exchanged 100 euros that morning, which is equal to Dh390. My boss was so kind to help me trace who the customer was and we ended up with two leads,” Maglanque said.
Upon checking the CCTV footage at the time period when the two customers went to the counter, Maglanque discovered that she had mistakenly handed one of them twice more than what he was supposed to receive.
“I had to try and recover the money, otherwise I would have to pay for it out of my own pocket, but I only had Dh60 (Php850) on me and that was not an option,” Maglanque admitted.
But the man did not answer her calls; she felt devastated.
Thankfully, he texted her later on.
“Don’t worry,” Belgian national messaged Pierre Yves Couplet.
“I am sorry about this issue. Yesterday, I was tired and did not check the money you had given me until I reached the hotel. I really hope you don’t get into trouble because of that.”
Proving that he wanted to resolve the matter as quickly as possible, Couplet offered to meet up with Maglanque at Dubai World Trade Centre. It turned out Couplet is the export manager of a chocolate company in Germany and was in Dubai for a 4-day business trip to attend the Gulfood exhibition.
When they met, Couplet not only handed the Pinay cashier the excess money she gave him, he also gave her some chocolates! So sweet, eh?
“Dh390 is already more than 5,000 [Filipino] pesos, which is almost half the money I send home monthly,” Maglanque admitted.
“For someone to go out of his way to do this good deed though he is only in Dubai for four days is a praiseworthy act, and something worth emulating. I have experienced customers ignoring calls in similar situations. But Mr Pierre [Couplet] did not. It’s not every day that you meet someone like him. I wish more people would have the same big heart.”
But Couplet thought nothing about his deed, saying he was only doing what was right; he believes there was nothing special about it.